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Top 12 Logistics Companies in Penang for 2024

What is a Logistics Company

A logistics company specialises in the management and transportation of cargo, which refers to goods, products, and materials being shipped and transported via various modes of transportation, including land, sea, and air.

These companies are dedicated to ensuring efficient and safe cargo movement from one location to another. Logistics companies may also operate warehouses and distribution centres to store, handle, and manage cargo, especially in cases where goods need to be temporarily stored or consolidated before onward shipment.

Penang, often called the “Pearl of the Orient,” is a thriving state in Malaysia known for its rich cultural heritage, beautiful landscapes, and a rapidly growing industrial and commercial sector. With its strategic location on the Strait of Malacca, Penang plays a crucial role in global trade and logistics. 

This comprehensive exploration will delve into the profiles of logistics companies in Penang and how to choose the right one as a logistics partner.

Profiles of Top Logistics Companies in Penang

Now, let’s take a look at some of the top logistics companies in Penang and the services they offer:

DHL Malaysia

DHL is a global logistics giant with a strong presence in Penang. The company offers various logistics services, including express parcel and package delivery, freight transportation, supply chain solutions, and e-commerce services.

DHL plays a pivotal role in facilitating international trade by connecting businesses in Penang with the global market.

Website: DHL Express

Address: 37G,Ground Floor A, Jalan Cantonment, Pulau Tikus, 10250 George Town, Penang, Malaysia

Email: Contact Form

Phone Number: +60 4-226 2555

Year: 1969

Founders: Adrian Dalsey, Larry Hillblom, Robert Lynn

The notable services:

  • Express Delivery and Courier Services
  • International Shipping and Freight
  • E-commerce Solutions
  • Supply Chain Management
  • Warehousing and Distribution
  • Customised Industry Solutions

FedEx Express

FedEx Express is a renowned name in the logistics industry, providing air and freight services to Penang. Their services include overnight delivery, international shipping, and specialised solutions for various industries.

FedEx Express’s extensive network ensures swift and reliable logistics support to businesses in Penang.

Website: FedEx Express

Address: 51, Persiaran Bayan Indah, 11900 Bayan Lepas, Pulau Pinang, Malaysia

Email: Contact Form

Phone Number: +60 1-800-88-6363

Year: 1971

Founder: Frederick W. Smith

The notable services:

  • Express Delivery and Courier Services
  • International and Domestic Shipping
  • E-commerce and Cross-border Solutions
  • Freight Services
  • Customised Business Solutions

CEVA Logistics

CEVA Logistics is a leading global logistics company with a strong presence in Penang. They offer end-to-end supply chain management, including transportation, warehousing, and distribution services. CEVA’s expertise helps local businesses optimise their logistics processes for maximum efficiency.

Website: CEVA Logistics

Address: Plot 73 B, Lintang Bayan Lepas 3, Bayan Lepas Industrial Park, 11900 Bayan Lepas, Penang, Malaysia

Email: Contact Form

Year: 1946

Founder: Ken Thomas

The notable services:

  • Freight Management
  • Contract Logistics
  • Ground and Ocean Freight
  • Air Freight
  • Customs Brokerage
  • Supply Chain Solutions

UPS Malaysia

United Parcel Service (UPS) is a well-established logistics company in Penang. UPS provides many services, including package delivery, freight transportation, and logistics solutions.

They are known for their reliability and efficient logistics support, which are crucial for businesses in Penang.

Website: UPS Malaysia

Address: Wisma TNB 30, Suite 1, 13Ath Floor, Anson Road, Penang, 10400, Malaysia

Email: Login Page

Phone Number: +60 4 210 9777

Year: 1907

Founders: Claude Ryan and Jim Casey

The notable services:

  • Express Delivery and Courier Services
  • International and Domestic Shipping
  • E-commerce Solutions
  • Freight Services
  • Warehousing and Distribution
  • Customs Brokerage

Maersk Line

Maersk Line, a division of the Maersk Group, is a leading global container shipping company with a significant presence in Penang.

They specialise in container transportation, connecting Penang’s businesses with international markets. Maersk’s vast fleet ensures efficient and reliable shipping services.

Website: Maersk

Address: 2nd Floor, Wisma Penang Garden, Jalan Sultan Ahmad Shah, 10050 George Town, Penang, Malaysia

Email: my.import@maersk.com and my.export@maersk.com

Phone Number: +60 4-228 0808

Year: 1904

Founders: Arnold Peter Møller and Peter Mærsk Møller

The notable services:

  • Ocean Freight and Container Shipping
  • Logistics and Supply Chain Services
  • Reefer Cargo Solutions
  • Specialised Cargo Services
  • Port and Terminal Operations

Toll Group

Toll Group is a logistics and transportation company that offers comprehensive services in Penang. Their solutions encompass road, rail, sea, and air transport, making them a vital partner for businesses that require diverse logistics support.

Website: Toll Group

Address:  No. 114-114A Level. 2, RC Engineering, Pesara Kampung Jawa, Kawasan Perindustrian Bayan Lepas, 11900 Bayan Lepas, Pulau Pinang, Malaysia

Email: Contact Form

Phone Number: +60 4-642 0420

Year: 1888

Founder: Albert Toll

The notable services:

  • International and Domestic Freight Services
  • Contract Logistics
  • Logistics and Supply Chain Solutions
  • Specialised Transport Services
  • Customs and Compliance Services
  • eCommerce and Omnichannel Logistics

Kerry Logistics

Kerry Logistics is a Hong Kong-based company with a significant presence in Penang. Their services encompass international freight forwarding, cross-border transportation, and e-commerce logistics. Kerry Logistics has been a vital contributor to Penang’s global trade growth.

Website: Kerry Logistics

Address: One Precinct 11950 Lengkok, Jalan Mayang Pasir, Bayan Baru, 11900 Bayan Lepas, Penang, Malaysia

Email: contact.malaysia@kerrylogistics.com

Phone Number: +60 4-618 0880

Year: 1981

The notable services:

  • International and Domestic Freight Forwarding
  • Contract Logistics and Warehousing
  • E-commerce Logistics
  • Express Delivery
  • Cross-border Transportation
  • Supply Chain Solutions
  • Cold Chain Logistics

DB Schenker

DB Schenker is a well-known global logistics company with a strong presence in Penang. They offer various services, including air and ocean freight, land transportation, and contract logistics. DB Schenker’s global network enhances Penang’s connectivity with international markets.

Website: DB Schenker

Address: Plot 74, Lorong Perusahaan Utama 4, Bukit Tengah Industrial Park, 14000 Bukit Mertajam, Pulau Pinang, Malaysia

Email: Info.malaysia@dbschenker.com

Phone Number: +60 45012725

Year: 1872

Founder: Gottfried Schenker

The notable services:

  • Land, Air, and Ocean Freight
  • Contract Logistics
  • Supply Chain Management
  • E-commerce Solutions
  • Customs Services
  • Project Cargo Handling

Kuehne + Nagel

Kuehne + Nagel is a global logistics company that offers a broad spectrum of logistics solutions in Penang.

Their services encompass air and sea freight, contract logistics, and project cargo management, providing tailored solutions to meet the diverse needs of local businesses.

Website: Kuehne + Nagel

Address: SuntechPenang Cybercity 1-17-03, 11950 Bayan Baru, MALAYSIA

Email: info.penang@kuehne-nagel.com

Phone Number: +60-4-643-3711

Year: 1890

Founder: August Kühne and Friedrich Nagel

The notable services:

  • Sea and Air Freight Forwarding
  • Contract Logistics
  • Integrated Logistics Solutions
  • E-commerce Fulfilment
  • Overland Transportation
  • Customs Clearance

Yusen Logistics

Yusen Logistics is a global logistics provider with a strong presence in Penang. They offer comprehensive supply chain solutions, including transportation, warehousing, and distribution services.

Yusen Logistics supports Penang’s growing manufacturing sector by ensuring efficient logistics operations.

Website: Yusen Logistics

Address: Plot 93, Lintang Bayan Lepas 9, Taman Perindustrian Bayan Lepas, Fasa IV, 11900 Bayan Lepas, Pulau Pinang, Malaysia.

Email: kpcha@tasco.com.my

Phone Number: +60 4-252-0888

Year: 1955

The notable services:

  • Freight Forwarding (Air, Ocean, Road, and Rail)
  • Contract Logistics
  • Warehousing and Distribution
  • Supply Chain Management
  • E-commerce Solutions
  • Customs Clearance and Trade Services

Hellmann Worldwide Logistics

Hellmann Worldwide Logistics is a trusted name in Penang, offering comprehensive logistics services, including air and ocean freight, road transport, and contract logistics.

Their dedication to quality and innovation ensures seamless logistics operations for businesses in Penang.

Website: Hellmann Worldwide Logistics

Address: Unit 2-3-2, One Square Jalan Tingkat Mahsuri Bayan Lepas, 11950 Bayan Lepas

Phone Number: +604 611 8931

Year: 1871

Founder: Carl Heinrich Hellmann

The notable services:

  • International Freight Forwarding
  • Contract Logistics
  • E-commerce Fulfilment
  • Customs Services
  • Road and Rail Transportation
  • Project Logistics

Nippon Express

Nippon Express is a global logistics and transportation company with a notable presence in Penang. They provide end-to-end logistics solutions, including air and sea freight, warehousing, and customs clearance, offering businesses in Penang the support they need to expand their global reach.

Website: Nippon Express

Address: Phase 4, 98, Solok Bayan Lepas, Bayan Lepas Industrial Park, 11900 Bayan Lepas, Penang, Malaysia

Email: Contact Form

Phone Number: +60 4-626 2277

Year: 1937

The notable services:

  • International Freight Forwarding
  • Air and Ocean Cargo Services
  • Customs Clearance
  • Warehousing and Distribution
  • Cross-border Transportation
  • Supply Chain Management

Note: Please note that inclusion in this list does not imply an official endorsement by Luwjistik. These companies have been selected based on their widespread popularity and general opinion. We value your input if you believe any deserving ones have been left out.


Factors for Evaluating a Logistics Company in Penang

In 2020, the logistics industry in Penang transported RM500.4 billion in goods, with RM312.4 billion in exports and RM188.0 billion in imports. Overall, the logistics industry contributes 3.1% to Penang’s Gross Domestic Product (GDP), and is expected to grow 7.2% annually and employs more than 22,000 workers.

Evaluating a logistics and freight company in Penang involves considering various critical factors to ensure you choose the right partner for your shipping and supply chain needs. 

Infrastructure and Facilities:

  • Port Facilities: Consider the proximity and access to major ports in Penang, such as Penang Port. Efficient port facilities are crucial for timely cargo handling and transportation.
  • Warehousing and Distribution Centers: Assess the quality and availability of warehousing and distribution facilities. Proximity to ports and transportation hubs is vital for streamlined operations.
  • Transportation Networks: Evaluate the availability of a well-maintained transportation network, including roads, highways, railways, and airports. Efficient transportation links are essential for smooth cargo movement.
  • Last-Mile Delivery Solutions: Assess the company’s ability to provide efficient last-mile delivery services, ensuring that goods reach their final destinations promptly.

Technological Capabilities

  • Tracking and Visibility Systems: Look for companies that offer real-time tracking and visibility solutions. These technologies provide transparency throughout the supply chain, allowing you to monitor shipments and respond to any issues promptly.
  • Warehouse Management Systems: Evaluate warehouse management systems (WMS) to ensure efficient inventory management, order fulfilment, and overall warehouse operations.
  • Fleet Management Technology: Consider using technology for fleet management, such as GPS tracking, route optimisation, and vehicle maintenance, to ensure efficient and safe transportation.
  • Communication and Integration: Effective communication and integration capabilities are essential for seamless coordination across the supply chain. Ensure the logistics company can integrate with your systems and maintain clear lines of communication.

Industry Experience and Expertise:

  • Track Record: Examine the company’s track record, including past performance, successful projects, and customer references. A proven history of handling similar cargo types or serving industries akin to yours is a positive sign.
  • Industry Knowledge: Industry-specific knowledge is crucial for understanding your unique logistics requirements. Evaluate the company’s understanding of your industry’s nuances and regulations.
  • Specialised Services: If your industry requires specialised logistics services (e.g., temperature-controlled storage for pharmaceuticals), confirm that the logistics company has the necessary expertise and equipment.

Cost-effectiveness:

  • Pricing Structure: Analyse the pricing structure, including freight rates, warehousing fees, and additional charges. Seek transparency and competitive pricing that aligns with your budget.
  • Value-added Services: Consider value-added services offered by the logistics company, such as inventory management, customs clearance support, or supply chain optimisation, which can impact overall cost-effectiveness.
  • Cost Management Strategies: Assess the company’s strategies for managing costs, such as route optimisation and fuel efficiency measures, which can lead to cost savings.

Reliability and Performance:

  • On-time Delivery: Evaluate the logistics company’s track record in terms of on-time delivery. Reliable transportation and schedule adherence are crucial for minimising disruptions in your supply chain.
  • Transit Times: Consider the average transit times for shipments. Faster transit times can be a competitive advantage, especially for time-sensitive cargo.
  • Damage and Loss Rates: Assess the company’s history of cargo damage and loss. A low rate indicates a commitment to handling shipments with care.
  • Contingency Planning: Inquire about the company’s contingency plans for unforeseen weather-related disruptions or equipment failures. Robust contingency planning minimises supply chain disruptions.

Safety and Security:

  • Cargo Security: Ensure the logistics company has measures to protect cargo from theft, tampering, or damage during transit.
  • Compliance with Safety Standards: Verify compliance with safety standards and regulations, especially for hazardous materials or sensitive cargo.
  • Insurance Coverage: Inquire about insurance coverage for shipments to mitigate potential loss or damage risks.

Sustainability Practices:

  • Environmental Initiatives: Evaluate the company’s commitment to environmental sustainability, including initiatives to reduce emissions, optimise routes, and minimise the carbon footprint of logistics operations.
  • Green Technologies: Consider whether the logistics company employs green technologies such as fuel-efficient vehicles, alternative energy sources, or eco-friendly packaging materials.
  • Carbon Footprint Reduction: Assess efforts to reduce carbon emissions throughout the supply chain, which aligns with sustainability goals and environmental regulations.

Regulatory Compliance:

  • Customs and Trade Regulations: Ensure that the logistics company understands customs and trade regulations in Malaysia and the international markets where you operate.
  • Licensing and Certifications: Verify that the company holds the necessary licenses and certifications for transporting goods, especially for regulated or hazardous materials.
  • Import and Export Compliance: Confirm that the logistics partner can facilitate import and export compliance, including documentation and regulatory filings.

Geographic Coverage:

  • Regional and Global Reach: Assess the logistics company’s coverage in regions and countries served. A partner with an extensive global network can provide access to critical markets.
  • Accessibility to Key Markets: Consider whether the logistics partner can efficiently access key markets important to your business.
  • Multimodal Transportation: Evaluate the ability to offer multimodal transportation options (e.g., sea, air, road, rail) to provide flexibility and optimise shipping routes.

Customer Service:

  • Responsiveness: Gauge the logistics company’s responsiveness to inquiries, issues, and customer support requests. Effective communication is vital.
  • Communication: Ensure clear communication channels are established and maintained throughout the partnership.
  • Account Management: Evaluate the quality of account management and support provided by the logistics company, as having a dedicated point of contact can streamline operations and address concerns promptly.

How Luwjistik Helps

Luwjistik is a logistics platform solution designed to streamline processes and establish connections between companies and a network of service providers, offering a comprehensive platform to simplify your decision-making process when choosing the proper logistics and freight company in Malaysia, including Penang.

Here’s how Luwjistik can assist you:

  • Unified API
    • Luwjistik’s Unified API simplifies your delivery operations, allowing you to integrate with multiple delivery service providers through a single interface. It reduces complexity, making comparing and selecting the logistics and freight partner easier.
  • Marketplace
    • Luwjistik’s Marketplace offers logistics service providers access to a diverse marketplace spanning 22 countries and featuring over 80 partners. This extensive network provides logistics and freight options and transparent cost management to aid your decision-making process.
  • L-Freight
    • L-Freight offers an all-in-one platform for businesses engaged in B2B shipments. This platform streamlines selecting suitable freight, submitting comprehensive shipment orders, and efficiently managing customs documentation. It also provides cost-saving benefits through group buy rates, allowing businesses to optimise transportation costs, thus improving overall operational efficiency for both B2B and B2C shipments within a single logistics framework.

To embark on a transformative journey and explore these strategic logistics approaches, visit our website at luwjistik.com or contact our representative at commercial@luwjistik.com today.