Resources

Guides

Top 15 Freight Forwarders in Penang [Updated 2023]

Freight forwarders play a pivotal role in facilitating international trade in Penang by managing the complex logistics of transporting goods from one location to another. 

Penang, a bustling state in Malaysia, is a vital hub for the freight forwarding industry, offering a strategic location, state-of-the-art infrastructure, and a range of competitive advantages. The Penang International Airport and Penang Port are crucial gateways for import and export activities. The diversity of products, ranging from electronics to textiles, sees an influx of goods to and from Penang. 

In this article, we will explore the top freight forwarders in Penang and how you can choose between them.

Profiles of 15 Freight Forwarders in Penang

Kuehne + Nagel

    • Competitive Advantage: Extensive global network, advanced supply chain solutions.
    • Specialties: Air and sea freight, contract logistics, perishable cargo handling.
    • Address: No. 1-17-03, Suntech @Penang Cybercity, Lintang Mayang Pasir 3, Bayan Baru, 11950, Penang
    • Phone: 04-643 3711

DHL Global Forwarding

    • Competitive Advantage: Strong brand recognition, comprehensive logistics solutions.
    • Specialties: Airfreight forwarding, customs brokerage, e-commerce logistics.
    • Address: 1, Jalan Batu Maung, DIS3PLEX Free Commercial Zone, Airfreight Forwarders Warehousing Cargo Complex, 11960 Batu Maung, Pulau Pinang
    • Phone: 04-644 1425

DB Schenker

    • Competitive Advantage: Wide range of integrated services, global reach.
    • Specialties: Airfreight forwarding, e-commerce fulfilment, automotive logistics.
    • Address: Lot D4, Cargo Forwarders Building, Malaysia Airlines Cargo Centre, Penang International Airport, 11900 Bayan Lepas, 07
    • Phone: 04-6437378

Agility

    • Competitive Advantage: Diverse industry expertise, technology-driven solutions.
    • Specialties: Chemical logistics, retail and fashion logistics, cross-border e-commerce.
    • Address: Blok 04, HSC Complex 5, Solok Perusahaan 1, Kawasan Perusahaan Perai, 13600 Perai, Pulau Pinang
    • Phone: 04-644 0123

Expeditors

    • Competitive Advantage: Focus on customer service and information technology solutions.
    • Specialties: Global trade management, order management, customs compliance.
    • Address: 88, Lintang Bayan Lepas 9, Bayan Lepas Industrial Park, 11900 Bayan Lepas, Pulau Pinang
    • Phone: 04-632 9433

CMA CGM Logistics

    • Competitive Advantage: Part of a global shipping conglomerate, end-to-end solutions.
    • Specialties: Supply chain management, LCL/FCL services, project cargo.
    • Address: 19th Floor Unit A, Menara BHL Bank, 51, Jalan Sultan Ahmad Shah, 10050 George Town, Pulau Pinang
    • Phone: 04-219 2606

CEVA Logistics

    • Competitive Advantage: Sustainable logistics solutions, focus on innovation.
    • Specialties: Ocean freight forwarding, automotive, and industrial logistics.
    • Address: Plot 73 B, Lintang Bayan Lepas 3, Bayan Lepas Industrial Park, 11900 Bayan Lepas, Penang
    • Phone: NA

DSV – Global Transport and Logistics

    • Competitive Advantage: Efficient supply chain solutions, expertise in various industries.
    • Specialties: Aerospace and defence logistics, perishables logistics, automotive logistics.
    • Address: 2-1-23-1, Medan Rajawali, Solaria Square, 11900 Bayan Lepas, Penang
    • Phone: 04-683 1000

Kerry Logistics

    • Competitive Advantage: Strong Asian presence, e-commerce fulfilment.
    • Specialties: Cross-border e-commerce solutions, food and beverage logistics.
    • Address: Lot B-4 No 99 Jalan Batu Maung, Dis3Plex Free Commerical Zone, Airfreight Forwarders Warehousing Cargo Complex, 11960 Penang, Malaysia
    • Phone: 04-626 4121

Nippon Express

    • Competitive Advantage: Japanese precision and quality, global network.
    • Specialties: Airfreight forwarding, pharmaceutical logistics, chemical logistics.
    • Address: Phase 4, 98, Solok Bayan Lepas, Bayan Lepas Industrial Park, 11900 Bayan Lepas, Penang
    • Phone: 04-626 2277

Bollore Logistics

    • Competitive Advantage: Expertise in Africa, sustainable logistics.
    • Specialties: Oil and gas logistics, mining logistics, aerospace logistics.
    • Address: Bayan Bay, 48-1 & 48-2, Persiaran Bayan Indah, Bayan Indah, 11900 Penang, Pulau Pinang
    • Phone: 04-641 5678

Top Ocean Consolidators

    • Competitive Advantage: Niche services, personalised solutions.
    • Specialties: LCL consolidation, cargo insurance, temperature-sensitive cargo.
    • Address: 15. 07, Lantai 15, Plaza MWE, 8, Lebuh Farquhar, George Town, 10200 George Town, Pulau Pinang
    • Phone: 04-263 2603

SKYNet Worldwide Express

    • Competitive Advantage: Domestic and international courier services.
    • Specialties: Express parcel delivery, e-commerce logistics, document handling.
    • Address: 79, Lebuh Tye Sin, 10300 George Town, Pulau Pinang
    • Phone: 04-262 2999

FreightMark (M) Sdn Bhd

    • Competitive Advantage: Extensive network and experience in handling air and sea freight, customs clearance, and logistics solutions.
    • Specialties: Aerospace and high-tech industry logistics.
    • Address: 1061, Jalan Perindustrian Bukit Minyak 7, Taman Perindustrian Bukit Minyak, Bukit Mertajam, 14100, Seberang Perai, Pulau Pinang, 14100 Seberang Perai
    • Phone: 04-508 5929

CJ Century Logistics Sdn Bhd

    • Competitive Advantage: Multimodal transportation solutions emphasising road freight.
    • Specialties: Road transport within Malaysia and to neighbouring countries.
    • Address: 10, Persiaran Mahsuri 1/2, Bandar Sunway Tunas, 11900 Bayan Lepas, Pulau Pinang
    • Phone: 04-611 9499

Note: Please note that inclusion in this list does not imply an official endorsement by Luwjistik. These companies have been selected based on their widespread popularity and general opinion. We value your input if you believe any deserving ones have been left out.

 

Factors to Consider When Choosing a Freight Forwarder in Penang

Selecting the right freight forwarder in Penang, or anywhere else, is crucial for the smooth and cost-effective movement of your goods. 

  • Experience and Expertise:
    • Look for a forwarder with a track record in your industry or the type of cargo you’re shipping.
    • Experience in handling the specific mode of transportation you need, be it air, sea, road, or rail.
  • Reputation and Reliability:
    • Check references and read reviews to gauge the forwarder’s reputation.
    • Ensure they have a strong record of reliability and on-time deliveries.
  • Global Network:
    • If you have international shipping needs, ensure the forwarder has a robust global network of agents and partners.
    • A global presence can facilitate smoother international shipments.
  • Licensing and Accreditation:
    • Verify that the forwarder is licensed and accredited by relevant authorities and industry organisations.
    • Memberships in organisations like FIATA or IATA can be indicative of professionalism.
  • Customs Expertise:
    • The forwarder should deeply understand customs regulations and procedures, especially for international shipments.
    • They should help you navigate customs compliance efficiently.
  • Technology and Tracking:
    • A good forwarder should offer technology solutions for tracking and managing your shipments.
    • Online tracking, electronic documentation, and real-time updates can enhance transparency.
  • Financial Stability:
    • Ensure the forwarder is financially stable. You don’t want them to run into financial issues mid-shipment.
    • Consider their ability to handle insurance and provide financial guarantees.
  • Services Offered:
    • Different forwarders may offer various services, including warehousing, distribution, and value-added services.
    • Choose one that aligns with your specific logistics needs.
  • Costs and Pricing Transparency:
    • Get detailed quotes from multiple forwarders and compare pricing.
    • Ensure pricing is transparent, with no hidden fees or unexpected charges.
  • Communication:
    • Effective communication is critical. The forwarder should be responsive and readily available to address your concerns.
    • A dedicated account manager can improve the communication process.
  • Safety and Security:
    • Look for a forwarder with a solid commitment to cargo security and safety.
    • Ensure they have appropriate insurance coverage for your goods.
  • Environmental Initiatives:
    • If environmental sustainability is essential to your company, inquire about the forwarder’s green practices and initiatives.
  • Location and Facilities:
    • Consider the proximity of the forwarder’s offices or warehouses to your origin and destination points.
    • Inspect their facilities for compliance and efficiency.
  • Flexibility and Scalability:
    • Choose a forwarder capable of adapting to changing needs and accommodating your future growth.
  • References and Recommendations:
    • Seek recommendations from other businesses in your industry or network.
    • References can provide valuable insights into a forwarder’s performance.
  • Contractual Terms:
    • Carefully review the terms and conditions of the contract, including liability limits and dispute resolution procedures.
  • Risk Management:
    • Evaluate their risk mitigation strategies, such as contingency plans for disruptions and unexpected events.
  • Regulatory Compliance:
    • Ensure the forwarder complies with all relevant laws and regulations, including trade sanctions and embargoes.

 

How Luwjistik Helps

Luwjistik is a logistics platform solution designed to streamline processes and establish connections between companies and a network of service providers, offering a comprehensive platform to simplify your decision-making process when choosing the proper freight forwarder in Penang.

Here’s how Luwjistik can assist you:

  • Unified API
    • Luwjistik streamlines your delivery operations by offering a Unified API, allowing seamless integration with multiple delivery service providers through a single interface. This simplification reduces complexity, making it easier to compare and select the most suitable freight forwarders worldwide, including in Penang. It enhances the efficiency of your supply chain and logistics processes without additional resources.
  • Marketplace
    • Luwjistik’s Marketplace connects logistics service providers to a diverse network of over 80 partners across 22 countries and Malaysia This extensive network offers a wide range of freight forwarders as options and transparent cost management to facilitate well-informed decision-making.
  • L-Freight
    • L-Freight offers an all-in-one platform for businesses seeking to scale their freight operations. This platform streamlines selecting suitable freight, submitting comprehensive shipment orders, and efficiently managing customs documentation. It also provides cost-saving benefits through group buy rates, allowing businesses to optimise transportation costs, thus improving operational efficiency for cargo shipments within a single logistics framework. 

To embark on a transformative journey and explore these strategic logistics approaches, visit our website at luwjistik.com or contact our representative at commercial@luwjistik.com today.